1.1
  • Customer service representative2 votes
  • Lack of help in hardship2 votes
  • Customer service rep was hostile2 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Apr 20
  • Loans and Mortgages
  • Lexington, Massachusetts
  • Bank Account Number Update
  • 25
  • REVIEW RATING 4/5

Needed to update the bank account number for ACH payments that pay my monthly mortgage payment. Website says it can be done online... it cannot. Website is terrible and simple reports errors and instructs to call customer service. Customer service says they have to cancel my current ACH account first and then after 4 business days I can go back to the website to add another account. After... Read more

Was this review helpful? 0 0

  • Apr 16
  • Loans and Mortgages
  • Home Loan Financing
  • 49
  • REVIEW RATING 4/5

The poor service and lack of openness/transparency regarding the handling of client issues is appalling!!!!! Better Business Bureau gives this company a D rating and lists over 190 complaints! From how SPS forces unnecessary foreclosures to rude, inept and downright taunting account representatives of the client situation. When I said I would get a lawyer to get my situation resolved the SPS... Read more

Was this review helpful? 0 0

  • Apr 12
  • Loans and Mortgages
  • Tyler, Texas
  • Home Mortgage
  • 59
  • REVIEW RATING 3/5

I HAVE SO MUCH I COULD SAY ABOUT THIS COMPANY BUT NOT WORTH MY TIME AND WORDS BUT BE WARE THESE PEOPLE HAVE NO ONE'S BEST INTEREST BUT THERE OWN IF I COULD SOME HOW SALE MY HOUSE AND KEEP MY LAND OR SOMETHING I WOULD I FOR THE LAST 2 YEARS BEEN TRYING TO FIGURE WHAT TO DO I HAVE BEEN DEALING WITH THESE PEOPLE FOR 15 OR SO YEARS AND ITS BEEN THE WORSE AS A FIRST TIME HOME BUYER BUT I PROMISE I... Read more

Was this review helpful? 0 0

  • Apr 12
  • Financial Scams and Schemes
  • Kelseyville, California
  • Loan Modification
  • 36
  • REVIEW RATING 4/5

Last year we attempted a third modification with SPS, and we were denied twice and the third time, our payments saved us a whopping $6.00 per month so we said no. In the meantime during this four month process, SPS told us not to make payments during modification review so when we said no to the $6.00 savings, we were four months behind in payments. They never sent us anything or attempted to... Read more

Was this review helpful? 0 0

They suck I'm trying to get my mortgage threw the bank to get out of sps servicing. But everyone I talked to tells me something different. I had nothing but trouble with them raising my mortgage up and I have escrow. I have a lot more problems with them to many to talk about can someone help with this company. Add comment

  • Mar 31
  • Loans and Mortgages
  • Honolulu, Hawaii
  • Mortgage
  • 58
  • REVIEW RATING 4/5

In Sept. 2010 we filed a chapter 13 bankruptcy and judge waived one month mortgage payment with Bank of America. We had no problems with BofA and in Dec.2013 Select Portfolio Servicing took over the mortgage and we have been hounded for payment of the waived payment ever since. We have sent them three copies of the bankruptcy paperwork and SPS claims that they never received any of them even one... Read more

Was this review helpful? 2 0

  • Mar 17
  • Loans and Mortgages
  • Drexel Hill, Pennsylvania
  • Home Mortgage
  • 1
  • 1
  • 52
  • REVIEW RATING 4/5

In 2010 we had hail damage. In 2013 a second claim water damage from the whole in the roof now my master bed room needs a new cealing--they will not release any to fix this issues cause I was in forclouser status. they told me I needed to have the work done with money out of my pocket they they would send an inspector out and maybe they would release the funds--Totally rude on the phone most of... Read more

Was this review helpful? 0 0

  • Mar 12
  • Loans and Mortgages
  • Mortgage
  • 1
  • 1
  • 91
  • REVIEW RATING 4/5

US Bank dismissed foreclosure in 2012, verified bogus assignments, now it is being handled by SPS. They have zero interest in this property, barraging us with letters, but can't collect, bankruptcy filed. They have now racked up over 500,000.00 in monies against property. The property sat empty for 5 years we have moved back in to protect it before it completely fell apart. Original amount... Read more

Was this review helpful? 0 0

  • Mar 10
  • Loans and Mortgages
  • Mortgage
  • 61
  • REVIEW RATING 3/5

I HAVE BEEN IN FORECLOSURE FOR SIX YEARS IM SELLING THE HOUSE IN A SHORT SALE BECAUSE I CANT TAKE THE MORTGAGE COMPANY ANY MORE I MUST HAVE TWO MILK CRATES OF LETTERS FROM THEM. ALL YOU GET IS TRAIN MONKEYS READING SOME SCRIP. If you ask to email something they don,t do that-itS like livin in the 70,s i guess they don,t want records of all the *** that they do. I GET IT TO THEM THEN CALL AGAIN... Read more

Was this review helpful? 0 0

  • Feb 26
  • Property Insurance
  • Home Mortgage
  • 53
  • REVIEW RATING 3/5

MY HOME BURN DOWN SEPT 2014 HAD ISSUES WITH YOUR COMPANY FIRST HAVING INSURANCE CHECK REWROTE DUE TO ONE PARTY BEIN DECEASE FINALLY GOT INSURANCE COMPANY TO REWRITE THE CHECK ITS BEEN 5MONTHS FAMILY PAYING MORGAGE STILL FOR A BURN HOUSE AND RENTING ANOTHER HOME WITH OTHER BILLS TRYING TO PAY SELECT PORTFOLIO OFF WITH SHORT TERM PAYOFF AND MOVE ON THEY HAVE NOT YET AGREED AND SENT LETTER BACK TO... Read more

Was this review helpful? 0 0

Had an experience with Select Portfolio Servicing?

Write a review
Did not find what you were looking for?
 
×
You are reading about Select Portfolio Servicing.
Filing a new complaint about
×