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1.3 Based on 35 reviews
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    • Customer service rep was hostile 5
    • Customer service representative 5
    • Lack of help in hardship 5

After my mom passed away Chase Bank sold the loan to SPS. Since then we have had nothing but problems. The reason Chase sold it was because we asked for a modification because my mom died and my dad had to figure out how to pay with what money he got. With her dying that was a lot of income lost. And the government is so nice they think they need raises but seniors don't. Congress thinks the money belongs to them. Well anyway we have done the... Read more

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I have been going through the short sale process with SPS for almost a year. I have two different buyers who have put cash offers on the table and they somehow manage to find a way to nix the deal in twelfth hour. The first time it got all the way to investor approval whatever that is and they magically came up with a new valuation to say they now wanted more money. I listed the house back on the market and got them exactly the amount they... Read more

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You aren't alone in being fraudulently and illegally foreclosed on, as you can see there are literally hundreds of cases reaching back to almost 10 years of harassment, unethical business practices, falsified paper work, illegal foreclosure and out right fraud. BANK OF AMERICA my case starts back in 2010 during a (you guessed it) HAMP modification with Bank of America they told us no to pay on the mortgage during the modification process then... Read more

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My husband and I have been fighting for moneys $ 16,500 due to a insurance claim for damages to our interior of our home. They have hung up on my Husband they have had the check since April 2015 and I cant pay to have the work done. I have had 3 strokes and my Husband 3 heart attacks. They are taking advantage of the Elderly and Disabled.They have lied to us since December saying we are sending your check you will have it in a week no check has... Read more

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I have tried since my husband passed in July 2015 to help with lowering my payments long enough for me to get back on my feet its a paper mess they dont even know my phone number they are frauds Add comment

So our loan was just sold to this company and I'm quite concerned. I do have a question has anyone used the western union way to pay? Add comment

weve been keep contacting to them for a couple a year now....and we are really keep paying month after month just to keep track.and weve been having visitor to take pictures of the house every year.and my kids asking me why is she/he taking pictures of our room,kitchen,bathroom?and how am i gonna say they want to get our home.were hoping that theres a way to settle this thing off.we have this house since 2007.the SPS take over the services in... Read more

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I'm opposite.... After my divorce my wife unfairly got the house... Almost 3 years past she's still sitting pretty and has not made one single payment....3 years and when I ask ... Please foreclose ., all they offer are options to save the house.... I want out so I can clean up my credit.. They seem to let my ex squat for as long as she wants... They even cover the property tax!!! And for the record my wife will not sign a Quick Claims Agreement... Read more

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I had an approved short sale with BOA last year (negotiated by my lawyer) then all of the sudden the account was transferred to SPS and it all went to heck. I had an original buyer who stayed on for over a year before they gave up because of all of the delays. I have a new buyer now and I'm afraid they will give up too. It goes through cycles like this ... SPS asks for stuff, I provide it, then a couple months goes by and everything is out of... Read more

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I always try to be a good person and do the right thing. I also feel that just because a corporation is large and not exactly a person, that does not mean people should be allowed to take advantage of them. I had a mortgage with this company for over 15 years. Moved out of the house and began renting the home out. Always paid my mortgage on time. When the economy took a dump, I lost my business and struggled to find a job for two years. Everyone... Read more

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