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In March of 2012 Bank of America sent me a letter stating that SPServicing will be servicing our loan, the only problem is that I was already in a loan modification that was NOT transferred with our loan.After countless tries and 4 years later, nothing had been resolved in my favor.

Then I found a bank that was referred to me by Prairie State Legal. Aura Mortgage Advisors, LLC, 10 Malcolm X Boulevard, Boston, MA 02119 phone (855) 604-****. I did a short sale to them, didn't have to move and they sold the house back to me at the Value of the property.

Bank of America/HSBC/SPServicing ate 100,000.00 on my loan and I got away from them. I seriously suggest this to everyone.

Reason of review: Poor customer service.

Location: Sheridan, Illinois

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