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1.8

I work for SPS and agree with most of the opinions on this site. Our company is ran by a man named Randhir Gandhi, who is from India, and he insists on having most non-customer facing operations handled by a comoany in India called Infosys.

Ever tried to send a document to SPS only to have it lost or miscatagorized? Thats because India identifies, sorts, and logs all their mail and faxes. Thats right, Indians from the other side of the world are expected to understand your complex mortgage documentation. And thats just a small part of it.

They are also reviewing, calculating, and making the decisions on your modification and other hardship applications. All the while, Mr. Gandhi gets richer, both from SPS and Infosys. I say this on this site because I am so tired of him always pushing each department to give more and more processes to Infosys when I know it hurts customers.

And no one can push back on him because if you express any disagreement with him, you will get blacklisted and eventually let go.

So I keep my mouth shut because I need this job but I also feel guilty seeing real people suffer because of this man. So there you have it.

Location: Ewa Gentry, Hawaii

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Lukus Xvz

We just lost our short sale due to the amount of time it has taken SPS to review the paperwork from our realtor. The buyers are no longer willing to wait.

They were approved, they put money down and we got asking price plus the house needs a roof and they got additional money for the roof.Talk about being angry, we have an appointment with a lawyer this week. The amount stress this company has caused us has been awful.

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