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I have had them service my note for 11 years, they have been doing this to me all along. They are trying to get you to fall behind, encourage you to not make a payment so that they can charge fees and convince you into a loan modification. This is the only way they can...
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1.0
#1115880
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I have been taking to sps servicing for months now. All they do is give you the run around every time you call them. My note holder is first franklin financial Corp. which is now own by bank of American. Before first franklin was sold they sent me a Discharge of...
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1.0
I didn't like
  • Bad and do not care about what law say
#1109977
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I phoned SPS on August 18 to discuss filing a hardship application. I was put on hold and told that my account was purchased by a investor, I asked when, I was told on May 26, 2017. I asked who the investor was and was told they could not give me that information. I...
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Anonymous
adrien cavitt

No I have not resolved this issue. I cannot get any information from them. I have contacted St. Clair County records department to see if there has been a foreclosure notice f...

1.0
I liked
  • Personal customer service agent
I didn't like
  • Very unprofessional
  • Sps crooks
  • Lack of communications with their customers
#1094379
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Select Portfolio Servicing - I have been paying for escrow shortage for the last 4years??

Select Portfolio Servicing
#1112051
2.2
Details
I could never get straight answer ,why when my mortgage was sold by bank of america tonthode jerks I never got an answer from the bank either.
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Select Portfolio Servicing - Rip off artists

Select Portfolio Servicing
#1109597
Yes, they purchased flood insurance for us & we don't or have ever needed it. After 4 months, I'm still battling this. Also I just found out they paid taxes for our county, township and school taxes which we already paid years ago!! Now they're adding this to our mortgage payment. None of the agents you speak to know what they're doing!!
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Select Portfolio Servicing - My experience with Select Portfolio was horrible they made

Select Portfolio Servicing
#1099879
We are back and forth on a constant basis still I know the bank wants to take the house on you so they could sell it to Realtors and built probably 12 homes
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Select Portfolio Servicing - Ok. I until the end.

Select Portfolio Servicing
#1097145
I followed the app for EPS and I got all the way to the end and when it was time to Electric Signing it would not do anything. Very frustrating I must say. My land line is 3027366703. Mary Toomey
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The approval process lasted 8 months for a simple short sale. (This was after Chase bank sat on it for a month or two and transferred to SPS) The SPS front line staff we spoke to were polite and helpful, but appeared to have little access, influence, or visibility of...
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2.5
I liked
  • Our short sale was approved in the end
  • Customer service was very polite
I didn't like
  • Endless delays
#1092094
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they are continuing to say I owe more money. They want to go up on my mortgage payments. this next month they want to charge me $500.00 more a month. I am on a fixed income and can't afford that much. I am getting a lawyer!! I live in conn. I am consulting an attorney...
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Anonymous
Veronica

My mortgage was modified in 2015. I took me almost two years to finish the process. I had to contact my Congressman to be helped. After that phone call things started moving o...

#1092020
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in February 2017 a tornado came through and damaged my property, a check was sent with both my name and mortgage, so I had to send the check back to them. now it's July and the repairs still have not been completed because they want me to pay a contractor out of my...
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Anonymous
Adrienne M100

Exactly this happened to me. It took forever to get the funky 50% that they are supposed to give you up front. #ih8SPS.

#1070471
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My mortgage was sold to them in January 2017. Since that time I have had to call them more than 10 times because shady things keep showing up. One thing is that they put a late fee charge on me more a late payment in Dec. They didn't get my loan until January and I...
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1.0
I didn't like
  • Entire shadiness of sps practices
#1054389
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I have had my mortgage for over 10 years and like many it has been transferred many times. I have never been late and am not currently late. I got a call requesting when my payment would be made and I asked the person to check my payment history. There is a grace...
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1.7
I didn't like
  • Customer service
#1045477
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This is tge worst comoaby ever. My mortgage was sold to sps from chase. They put forced place insurance on me and I had my home vandalized whike on vacation. Walls ripped out and copper pipping stoken. It was uninhabitable. No water do to the main water pipe even being...
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Anonymous
Josnyder10

I've spoken to the insurance company and sps. Sps told me they are keeping the check check since they foreclosed on my home. But I filed for chapter 7 bankruptcy first. I ha...

Anonymous
Anonymous

I had someone break into my house son disabled and I got a 25000 worth of repairs in my home- a grant 20% paid as long as I live here 5 more years.I get SSI on son and 130% be...

1.0
I liked
  • Were nice when lying to me
I didn't like
  • Lack of knowledge by all
#1034705
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Contact Select Portfolio Servicing

Mailing Address:
Select Portfolio Servicing
P.O. Box 65250
Salt Lake City, UT 84165-0250
Phone:
(800) 258-8602
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Regarding the ethics of SPS - like so many other people have been shafted by SPS - I fought through Katrina with a forbearance - over the next 12 years of paying on my loan and having a modification I owe more on it than I bought it for - I have not been late on a...
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#1019455
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