I am qualified for a modification. I have been sending in document since November the 12th, 2014. They always "request"
additional documents. When I send them, they state its been too
long now they need more resent documents.
I am about to give up.
I have an arm loan. My interest rate has gone up twice in 4 months.
When I send my documents, their fax does not work, their email up load does not work. I have to send in everything certified mail.
I have been running about 33 days late because my payment went from $662 to $890 a month.
I got a letter in the mail saying the would pay me $10,000 to move if would like to foreclose on my home.
I hope these poor excuse for humans get what they deserve.
Product or Service Mentioned: Select Portfolio Servicing Loan Modification.
Reason of review: Poor customer service.
Monetary Loss: $2000.
I didn't like: Poor company, Theives.