Contact Select Portfolio Servicing Customer Service
Select Portfolio Servicing Phone Numbers and Emails
Toll-Free Number:
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(800) 258-8602
Customer Service:
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(888) 818-6032Assistance Programs
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(800) 641-2754Hazard / Flood Insurance
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(904) 722-7009International
Contact Information
Select Portfolio Servicing Website:
Select Portfolio Servicing Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours of Operation:
Monday – Thursday 8:00 AM - 11:00 PM ET
Friday 8:00 AM - 9:00 PM ET
Saturday 8:00 AM - 2:00 PM ET
Additional Fax Numbers:
Property Tax Bills/Notices +1 (855) 269 4419
Hazard/Flood Insurance +1 (866) 801 8177
Fax:
How Good is Select Portfolio Servicing's Customer Service?
Summary of Select Portfolio Servicing Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Select Portfolio Servicing?
Payments and Charges Question:
- “Make a payment”
- “Make payment”
- “Regarding mortgage payments”
Product/ Service Question:
- “I have a check with both my name and SPS which needs to be endorsed so I can pay back the person who paid the plumbers while I was waiting for the homeowner's insurance to be paid.”
- “Homer equity loan”
- “Property damage to my home from 515 S grand ave chatham, IL”
Request for Information Question:
- “Speak to representative.”
- “Need to know why they sent me a $134.77 check”
- “Inquiry”
Account Question:
- “My account is locked”
- “Account information”
- “Information/ Dont have account”
Employment Question:
- “Payoff Balance”
- “Payoff notice”
- “1099 form from 2020”
Return/ Replace Question:
- “I need to change my mailing address.”
- “Changing bank accounts”
- “Return call”
Shipping and Delivery Question:
- “I'm trying to get the paperwork I need to file my taxes.”
Cards Question:
- “Update bank card”
Website/ Application Question:
- “I was trying tolog on know to your website but I guess I don't know how so here's the message we need to pay the mortgage for Margaret Morgan I mailed you a check this is your son Jerome Morgan her son, thank you”
Refund Question:
- “Why Escrow refund?”
Other Question:
- “I need last 3 months of the Mortgage Statement”
- “Tax statement”
- “Need documents”
About
Select Portfolio Servicing, Inc. is a loan servicing company. The company was founded in 1989 under the name Fairbanks Capital Corporation in Salt Lake City, Utah. In 2005, Select Portfolio Servicing was acquired by Credit Suisse, Switzerland base company. The company specializes in providing, servicing and buying of the sub-prime mortgages. It is one of the leaders in the sub-prime mortgage industry. Select Portfolio Servicing focuses on consumers with poor credit scores to help them to obtain the life strength again. There have been many complaints filed against unfair and fraudulent business practices of Select Portfolio Servicing company, but after the acquisition the business organization was dramatically changed and the number of complaints declines.
Select Portfolio Servicing is ranked 252 out of 1015 in Loans and Mortgages category
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