Select Portfolio Servicing - Insurance claim they want me to pay for!!
in February 2017 a tornado came through and damaged my property, a check was sent with both my name and mortgage, so I had to send the check back to them. now it's July and the repairs still have not been completed because they want me to pay a contractor out of my empty pockets and wait for reimbursement and I've had four contractors come out and not one returns after telling them sps petty process for receiving payment.
but every month a payment is given to them for insurance but when you need to use their service you got to pull your teeth and chop down a forrest, they don't send no starter amount or nothing but continue to ask how's the repairs doing how's the repairs coming along, once I tell them I have no money to make repairs it's keep trying they even had the nerve to send a letter by fedex saying the same thing just like me saying the same thing I don't have no money for repairs!!! they may think I can *** out the money makes no sense why am I paying this insurance if I can't use it when needed
Reason of review: mad as HELLo.
Monetary Loss: $3500.
Preferred solution: Let the company propose a solution.
Location: 3217 Decker Lake Dr, Salt Lake City, UT 84119, USA
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Exactly this happened to me. It took forever to get the funky 50% that they are supposed to give you up front. #ih8SPS.