Select Portfolio Servicing Reviews and Complaints | spservicing.com @ Pissed Consumer

Most helpful review

Apr 28, 2010 PissedConsumer163109 of Dallas, TX

Sps classaction lawsuit

Hi,if your a homeowner that is sick and tired of select portfolio servercing giving you the run around like I am them let's all get together and do a classaction lawsuit against this company let's show them that we are not going to be pushed around,select...

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550 comments

Oct 25, 2021 Judy P Shw #2082992

Count me in! After hundreds, and I mean hundreds of phone calls, and paperwork going back and forth for months I have had it!

This company is terrible to work with! I also have never had to pay $15.00 every single time to go to their website and make a payment!

Why would you get charged to make a payment! I would love to start a class action lawsuit against this company as it is outrageous the crap I have had to deal with this company!

1 0

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#180102

Location

Salmon Arm, British Columbia

May 25, 2022 PissedConsumer3609004 of Owings Mills, MD

Tamia Oliver

I dreaded calling SPS but had no choice this day. Tamia was a joy just to talk to. I started out not the most pleasant person but she was still so patient and. She got to the bottom of my problem in less than 10 minutes. I have been dealing with SPS for at least 3 years without resolution. Make Tamia a Relationship Manager Trainer, let a raise reflect the Job Tit

User's recommendation: Ask for Tamia Oliver Relationship Manager.

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#3609004

Location

Owings Mills, Maryland

New Reviewer

May 10, 2022 Jeremy S Zpt

Bad company

1.0

They paid someone elses property tax out of my escrow a year and a half ago. So because they paid that tax in another county that didnt even have my name on it they have not put back the money in my escrow and have wanted me to make up the difference for their...

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#3561634

Pros

No pro all cons

Cons

Charging high interest rates
Inaccurate account keeping
Outright lie and give false facts

Loss

$4000

Preferred solution

Full refund

Dec 27, 2021 PissedConsumer3203164 of Marietta, GA

I can't even speak to someone regarding the sale of my home 5 years ago to prove to the IRS what transpired!!!! About to call Utah's Attorney General and Mit Romney's office in Utah!!

Can't speak to anyone about the sale of my home 5 years ago to prove to the IRS what transpired!!!! Calling Utah's AG and Romney's office!!

User's recommendation: Run from this company!!!

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#3203164

Location

Marietta, Georgia

New Reviewer

Dec 21, 2021 Adalyn Bnz

It’s a crappie company

1.0

Cant get my release of lien and the loan was paid off since August 6. I've sold the property and need the deed

User's recommendation: Stay away!!!!

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#3185529

Location

Houston, Texas

Nov 06, 2021 PissedConsumer3041704 of Fairmont, WV

Mortgage serviceser is stalling on getting our deed released

1.0

We paid our mortgage off on August 18, 2021. The date today is November 5, 2021. SPS is taking its time in releasing our deed. We have called them 3 times since our mortgage was paid in full. It is always a different person we talk to. They keep giving us excuses and stalling. They have had plenty of time to get the release of our deed to the county clerk in our state. I ask SPS why when they didn't get the release from the county clerk in a timely manner why they did not put a trace on it. I was told by SPS representative she didn't know why.

User's recommendation: Beware of Port Folio Servicing. Their repersentatives are not knowledgable. Their practices is excuses and stalling. If you deal with SPS you better stay on top of them & know what is going on with your account. They have been know to take.

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#3041704

Location

Fairmont, West Virginia

New Reviewer

Oct 25, 2021 Judy P Shw

Terrible Mortgage Company

1.4

My mortgage was with Wells Fargo for years and I never once had a problem and then it was sold to Select Portfolio Servicing and I have had nothing but problems since. I have never been late on a payment and when I was laid off from my job that I worked at for 30 years...

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#3008221

Pros

There are no pros

Cons

Terrible communication
That they didnt do what they were supposed to do
Endless delays

Preferred solution

Deliver product or service ordered

New Reviewer

Oct 21, 2021 Ron R Hqc

Bad Customer Service

1.0

My loan was recently transferred to this company. it has been almost 60 days and I still can't get on their website to make a payment. I made the 1st payment by phone. I won't make another until I can get on the site to review my account details. I called them today....

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#2994724

Preferred solution

Just get my SS# on the loan so I can make my payments. I don't do paper checks.

Oct 15, 2021 PissedConsumer2973039 of Vallejo, CA

SUDDEN FEE CHARGED FOR ON LINE PAYMENT

1.0

SPS ARE THIEVES AND A CLASS ACTION LAW FIRM NEEDS TO GO AFTER THEM. THEY SUDDENLY CHARGED $15.00 TO DO AN ELECTRONIC PAYMENT. NO WARNING, NO CORRESPONDENCE. THEY HAVE NO RIGHT TO DO THIS AND I AM SURE THAT THEY BANK MILLIONS OF DOLLARS PER MONTH WITH THIS FEE. IF I WAS A YOUNG ATTORNEY, I WOULD JUMP ALL OVER THIS. BAIL FROM ANY RELATIONSHIP WITH SPS OR THEIR OWNER CREDIT SWISS. ON THE OTHERHAND, BUY CREDIT SWISS STOCK AS THIS LITTLE FEE WILL ADD TO THEIR BOTTOM LINE.

User's recommendation: CALL YOUR ATTORNEY, CALL YOUR LOCAL TV STATION, WRITE A LETTER TO THE WALL STREET JOURNAL BUSINESS DEPARTMENT.

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#2973039

Pros

Lying and sneaky

Cons

I did not like
Thieves

Loss

$100000

Preferred solution

Full refund

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New Reviewer

Oct 13, 2021 Bertice Zao

Trying to talk with someone about my account due date

The agent I spoke with was so understanding and helped me take care of everything I needed help with. She honestly took a huge weight off my shoulders and Im so happy I called. Thank you to my helpful agent, I appreciate her more than I can say!

User's recommendation: Give them a call with any questions they try hard to help.

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#2967436

Location

Castle Rock, Colorado

Oct 07, 2021 PissedConsumer2947040 of Cambridge, MD

Negative Credit Report

We did a DIL with SPS over four years ago. There is a $350 balance from them on my credit report. Should I pay it?

User's recommendation: Don't go near this company.

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#2947040

New Reviewer

Sep 15, 2021 helene k Xlp

Wrong mortgage payment amount

Ms. Vonceil suggested that I call my banks to stop payment for wrongful payment amounts for September Mtg

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#2872673

Location

Merrick, New York

Preferred solution

N/A

New Reviewer

Sep 10, 2021 Donald M Msr

Business practices

1.4

We have had and continue to have issues with SPS AS WELL. To date I have been unable to find an attorney willing to take the case but if we can figure out how to contact each other maybe we can have a better chance. Just an FYI your email does not show up in post maybe try your phone number. I am going to try to post my email address in a different manner see if it will work that way. You can contact me at cox using net and reggiered69. The Cox is first then period and net begins with the reggired69.

User's recommendation: Let’s get together.

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#2857980

Location

Phoenix, Arizona

New Reviewer

Aug 23, 2021 Luke L Tcq

Took three weeks to cash my monthly payment

1.0

Sent my payment July 25th for Aug payment. Was not cashed by August 9th so I paid again by phone so I wouldn't be late. They then cashed my previous check on the 18th of August and never credited my account. When I complained I was told to take it up with the post office by someone named Carla. I asked to speak to a manager and she hung up on me. They've kept my duplicate payment

User's recommendation: Pay your loan off or refinance with another company. Bad people.

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#2803260

Preferred solution

Full refund

New Reviewer

Aug 09, 2021 Terry M Rff

Harassment

1.0

Original review updated by user Aug 09, 2021

This company calls you even if you not late I always made my payment on the 30th of the month.And I would tell him that my Paydays are on the first of the month ,initial due date would be the 20th Of the month and if you paid it late on the fifth of next month you would pay a late fee but it was never late but they will always call me and harass me about the payment thats why I had to get rid of them and change my mortgage company , They worse then a collection agency how they harass you for no reason,thats why I never coming back to them again, The worst company in America.

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#2755274

Cons

Bad service

Loss

$326

New Reviewer

Jul 21, 2021 Susan C Cth

Account information for death insurance on account

Sadie cyr and patty Peppler have died I need to know if the insurance is paying this loan off. My name is Susan e cyr. Account # 002036**** Names on account: Patty Peppler & Sadie Cyr. Address 845 E Spruce st Othello Washington 99344 My phone number is (808) 987-**** I am the personal representative of this estate per Sadie Cyrs will. Please contact me ASAP so I can take care of this matter. You can also contact me susanelainecyr@***.com

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#2701898

Location

Spokane, Washington

Preferred solution

Then to answer the phone so my questions can be answered

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

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Interest Rate	2/5
Location	2/5
Website	2/5
Additional Fees	1/5
Diversity of Products or Services	1/5

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