Most helpful review
Hi,if your a homeowner that is sick and tired of select portfolio servercing giving you the run around like I am them let's all get together and do a classaction lawsuit against this company let's show them that we are not going to be pushed around,select...
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550 comments
#2082992

Count me in! After hundreds, and I mean hundreds of phone calls, and paperwork going back and forth for months I have had it!

This company is terrible to work with! I also have never had to pay $15.00 every single time to go to their website and make a payment!

Why would you get charged to make a payment! I would love to start a class action lawsuit against this company as it is outrageous the crap I have had to deal with this company!

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ID
#180102 Review #180102 is a subjective opinion of poster.
Location
Salmon Arm, British Columbia

Tamia Oliver

I dreaded calling SPS but had no choice this day. Tamia was a joy just to talk to. I started out not the most pleasant person but she was still so patient and. She got to the bottom of my problem in less than 10 minutes. I have been dealing with SPS for at least 3 years without resolution. Make Tamia a Relationship Manager Trainer, let a raise reflect the Job Tit

User's recommendation: Ask for Tamia Oliver Relationship Manager.

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ID
#3609004 Review #3609004 is a subjective opinion of poster.
Location
Owings Mills, Maryland

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Verified Reviewer
New Reviewer
They paid someone elses property tax out of my escrow a year and a half ago. So because they paid that tax in another county that didnt even have my name on it they have not put back the money in my escrow and have wanted me to make up the difference for their...
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ID
#3561634 Review #3561634 is a subjective opinion of poster.
Pros
  • No pro all cons
Cons
  • Charging high interest rates
  • Inaccurate account keeping
  • Outright lie and give false facts
Loss
$4000
Preferred solution
Full refund

I can't even speak to someone regarding the sale of my home 5 years ago to prove to the IRS what transpired!!!! About to call Utah's Attorney General and Mit Romney's office in Utah!!

Can't speak to anyone about the sale of my home 5 years ago to prove to the IRS what transpired!!!! Calling Utah's AG and Romney's office!!

User's recommendation: Run from this company!!!

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ID
#3203164 Review #3203164 is a subjective opinion of poster.
Location
Marietta, Georgia
New Reviewer

It’s a crappie company

Cant get my release of lien and the loan was paid off since August 6. I've sold the property and need the deed

User's recommendation: Stay away!!!!

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ID
#3185529 Review #3185529 is a subjective opinion of poster.
Location
Houston, Texas

Mortgage serviceser is stalling on getting our deed released

We paid our mortgage off on August 18, 2021. The date today is November 5, 2021. SPS is taking its time in releasing our deed. We have called them 3 times since our mortgage was paid in full. It is always a different person we talk to. They keep giving us excuses and stalling. They have had plenty of time to get the release of our deed to the county clerk in our state. I ask SPS why when they didn't get the release from the county clerk in a timely manner why they did not put a trace on it. I was told by SPS representative she didn't know why.

User's recommendation: Beware of Port Folio Servicing. Their repersentatives are not knowledgable. Their practices is excuses and stalling. If you deal with SPS you better stay on top of them & know what is going on with your account. They have been know to take.

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ID
#3041704 Review #3041704 is a subjective opinion of poster.
Location
Fairmont, West Virginia
New Reviewer
My mortgage was with Wells Fargo for years and I never once had a problem and then it was sold to Select Portfolio Servicing and I have had nothing but problems since. I have never been late on a payment and when I was laid off from my job that I worked at for 30 years...
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ID
#3008221 Review #3008221 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Terrible communication
  • That they didnt do what they were supposed to do
  • Endless delays
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer
My loan was recently transferred to this company. it has been almost 60 days and I still can't get on their website to make a payment. I made the 1st payment by phone. I won't make another until I can get on the site to review my account details. I called them today....
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ID
#2994724 Review #2994724 is a subjective opinion of poster.
Preferred solution
Just get my SS# on the loan so I can make my payments. I don't do paper checks.

SUDDEN FEE CHARGED FOR ON LINE PAYMENT

SPS ARE THIEVES AND A CLASS ACTION LAW FIRM NEEDS TO GO AFTER THEM. THEY SUDDENLY CHARGED $15.00 TO DO AN ELECTRONIC PAYMENT. NO WARNING, NO CORRESPONDENCE. THEY HAVE NO RIGHT TO DO THIS AND I AM SURE THAT THEY BANK MILLIONS OF DOLLARS PER MONTH WITH THIS FEE. IF I WAS A YOUNG ATTORNEY, I WOULD JUMP ALL OVER THIS. BAIL FROM ANY RELATIONSHIP WITH SPS OR THEIR OWNER CREDIT SWISS. ON THE OTHERHAND, BUY CREDIT SWISS STOCK AS THIS LITTLE FEE WILL ADD TO THEIR BOTTOM LINE.

User's recommendation: CALL YOUR ATTORNEY, CALL YOUR LOCAL TV STATION, WRITE A LETTER TO THE WALL STREET JOURNAL BUSINESS DEPARTMENT.

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ID
#2973039 Review #2973039 is a subjective opinion of poster.
Pros
  • Lying and sneaky
Cons
  • I did not like
  • Thieves
Loss
$100000
Preferred solution
Full refund
New Reviewer

Trying to talk with someone about my account due date

The agent I spoke with was so understanding and helped me take care of everything I needed help with. She honestly took a huge weight off my shoulders and Im so happy I called. Thank you to my helpful agent, I appreciate her more than I can say!

User's recommendation: Give them a call with any questions they try hard to help.

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ID
#2967436 Review #2967436 is a subjective opinion of poster.
Location
Castle Rock, Colorado

Negative Credit Report

We did a DIL with SPS over four years ago. There is a $350 balance from them on my credit report. Should I pay it?

User's recommendation: Don't go near this company.

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ID
#2947040 Review #2947040 is a subjective opinion of poster.
New Reviewer

Wrong mortgage payment amount

Ms. Vonceil suggested that I call my banks to stop payment for wrongful payment amounts for September Mtg
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ID
#2872673 Review #2872673 is a subjective opinion of poster.
Location
Merrick, New York
Preferred solution
N/A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Business practices

We have had and continue to have issues with SPS AS WELL. To date I have been unable to find an attorney willing to take the case but if we can figure out how to contact each other maybe we can have a better chance. Just an FYI your email does not show up in post maybe try your phone number. I am going to try to post my email address in a different manner see if it will work that way. You can contact me at cox using net and reggiered69. The Cox is first then period and net begins with the reggired69.

User's recommendation: Let’s get together.

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ID
#2857980 Review #2857980 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer

Took three weeks to cash my monthly payment

Sent my payment July 25th for Aug payment. Was not cashed by August 9th so I paid again by phone so I wouldn't be late. They then cashed my previous check on the 18th of August and never credited my account. When I complained I was told to take it up with the post office by someone named Carla. I asked to speak to a manager and she hung up on me. They've kept my duplicate payment

User's recommendation: Pay your loan off or refinance with another company. Bad people.

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ID
#2803260 Review #2803260 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Harassment

Original review updated by user Aug 09, 2021
This company calls you even if you not late I always made my payment on the 30th of the month.And I would tell him that my Paydays are on the first of the month ,initial due date would be the 20th Of the month and if you paid it late on the fifth of next month you would pay a late fee but it was never late but they will always call me and harass me about the payment thats why I had to get rid of them and change my mortgage company , They worse then a collection agency how they harass you for no reason,thats why I never coming back to them again, The worst company in America.
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ID
#2755274 Review #2755274 is a subjective opinion of poster.
Cons
  • Bad service
Loss
$326
New Reviewer

Account information for death insurance on account

Sadie cyr and patty Peppler have died I need to know if the insurance is paying this loan off. My name is Susan e cyr. Account # 002036**** Names on account: Patty Peppler & Sadie Cyr. Address 845 E Spruce st Othello Washington 99344 My phone number is (808) 987-**** I am the personal representative of this estate per Sadie Cyrs will. Please contact me ASAP so I can take care of this matter. You can also contact me susanelainecyr@***.com
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ID
#2701898 Review #2701898 is a subjective opinion of poster.
Location
Spokane, Washington
Preferred solution
Then to answer the phone so my questions can be answered

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