Chase sold my loan to sps starting july 1 2017. i did a payoff in june befiore it changed but chase didnt deposit the check, lost for 3 months, then SPS sent foreclosure men to my home sept 29th, i went to chase to see why it wasnt pd off. Chase wrote new check that i...Read more
I have had them service my note for 11 years, they have been doing this to me all along. They are trying to get you to fall behind, encourage you to not make a payment so that they can charge fees and convince you into a loan modification. This is the only way they can...Read more
Select Portfolio Servicing - I have been paying for escrow shortage for the last 4years??
I could never get straight answer ,why when my mortgage was sold by bank of america tonthode jerks I never got an answer from the bank either.
I have been taking to sps servicing for months now. All they do is give you the run around every time you call them. My note holder is first franklin financial Corp. which is now own by bank of American. Before first franklin was sold they sent me a Discharge of...Read more
Select Portfolio Servicing - Rip off artists
Yes, they purchased flood insurance for us & we don't or have ever needed it. After 4 months, I'm still battling this. Also I just found out they paid taxes for our county, township and school taxes which we already paid years ago!! Now they're adding this to our mortgage payment. None of the agents you speak to know what they're doing!!
Select Portfolio Servicing - My experience with Select Portfolio was horrible they made
We are back and forth on a constant basis still I know the bank wants to take the house on you so they could sell it to Realtors and built probably 12 homes
Select Portfolio Servicing - Ok. I until the end.
I followed the app for EPS and I got all the way to the end and when it was time to Electric Signing it would not do anything. Very frustrating I must say. My land line is 3027366703. Mary Toomey
I phoned SPS on August 18 to discuss filing a hardship application. I was put on hold and told that my account was purchased by a investor, I asked when, I was told on May 26, 2017. I asked who the investor was and was told they could not give me that information. I...Read more
The approval process lasted 8 months for a simple short sale. (This was after Chase bank sat on it for a month or two and transferred to SPS) The SPS front line staff we spoke to were polite and helpful, but appeared to have little access, influence, or visibility of...Read more
- Customer service was very polite
- Our short sale was approved in the end
I didn't like
- Endless delays
they are continuing to say I owe more money. They want to go up on my mortgage payments. this next month they want to charge me $500.00 more a month. I am on a fixed income and can't afford that much. I am getting a lawyer!! I live in conn. I am consulting an attorney...Read more
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