Product: Select Portfolio Servicing Loan Modification Clear all filters (34 of 34 reviews match)
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Their modification program is non-existent.They claim THEY do not hold your mortgage but another company does. BUT, they refuse to give the name!!! I orig. had loan with Beneficial, no problems. Then somehow these idiots got ahold of it. I fell behind 1 month, due to...
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1.0
Product
Select Portfolio Servicing Loan Modification
I didn't like
  • Outright lie and give false facts
#1138994
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I have been dealing with this company for about 2 years now.You talk to so many different people and never get the same story. Finally hired an attorney to get the modification done but now they keep saying we did not sign or date the paperwork correctly sent in...
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1.0
Product
Select Portfolio Servicing Loan Modification
I didn't like
  • Crooks
#965508
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We have been on the SPS run around for going going on 7 years.I really don't know where to turn. Every 3 - 4 months for the past 6 years they ask for the same documents to be submitted because they aren't current. Now we are trying the short sale route. When their real...
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Select Portfolio Servicing Loan Modification
#950631
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I have been receiving fake foreclosure notices for 3 years now.I also have been sending in Loan Modification paperwork for almost 1.5 years. I have never in my life talked to so many different people about the same matter and had so many different out comes with what...
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Anonymous
Anonymous

So so many of the same story....mine as well. They are absolutely unbelievable. Why are they allowed to service loans and stay in business.

kaughnee2016
Anonymous

Everyone needs to get together and try to take these wicked people to court. I believe that is the only way they will respond. My sister is going through the same ordeal with ...

Product
Select Portfolio Servicing Loan Modification
#930306
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Wife of 40 Years, husband had a heart attack on 8/8/16 while on the Job.I had to have his body brought from Baltimore Maryland for burial. I am in a very hardship situation. I am on the deed to my property, but not on the loan which they took over, I don’t know why a...
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kaughnee2016
Anonymous

I have been reading similar accounts about SPS. I came on this site because my sister is going through what you are going through. In fact she lost her husband the same time y...

1.0
Product
Select Portfolio Servicing Loan Modification
I didn't like
  • Attitude to comunicate with me
  • Very unprofessional
#907057
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Select Portfolio Servicing Loan Modification Review

I am so grateful to this company as they have bent over backwards to help me with my loan modification! I have memory issues and they constantly walked me through every step I needed to take.
4.6
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Product
Select Portfolio Servicing Loan Modification
#890823
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After my mom passed away Chase Bank sold the loan to SPS.Since then we have had nothing but problems. The reason Chase sold it was because we asked for a modification because my mom died and my dad had to figure out how to pay with what money he got. With her dying...
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Anonymous
Anonymous

I am so sorry to hear about your situation. Has anything happened since you posted your comment?What year did you post your comment? 2016?I am helping my sister try to get som...

1.4
Product
Select Portfolio Servicing Loan Modification
#853273
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In my dealings with the company I had a bad experience and lost my condo.In the loan modification process they lost documents that I sent them. I had to resend several times. When I did call they said I would have to wait a couple days for the documents to be...
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1.0
Product
Select Portfolio Servicing Loan Modification
I didn't like
  • Customer service
  • Do not return calls promptly or offer help in loan issues
  • Customer service representative
#797035
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I WAS SOLD OFF TO SELECT PORTFOLIO BY CHASE BANK IN 2009 WITHOUT NOTICE. I HAVE MADE MULTIPLE ATTEMPTS TO REWRITE MY LOAN. BUT EVERY LOAN COMPANY CANNOT GET CORRECT INFORMATION FROM THIS GROUP. I JUST SPENT THE LAST TWO DAYS AGAIN TRYING TO REWRITE MY LOAN. ONE LOAN...
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Anonymous
John

I was just sold off to SPS last month and was Several Months ahead on my payments With CITI Mortgage. One month in with This company and I am somehow behind in my payments. WT...

1.0
Product
Select Portfolio Servicing Loan Modification
I didn't like
  • Do not return calls promptly or offer help in loan issues
  • Lack of help in hardship
#737221
Reply to reviews
I have been trying to do a loan modification for the last 10 months with SPS servicing. They are the worst company to do business with. I have met every request that SPS has requested and have sent them every thing they requested promptly. They continue to string me...
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Anonymous
Judy Broughton

I am trying to buy a short sale that Select has! 11 MONTHS NOW!! BULL ***!!!!! Same old ***! WE DID NOT GET ALL PAPERS AND I HAVE DONE MY LOAN OVER 3 TIMES NOW THAT I HAVE APP...

Anonymous
Upset current customer

We are going through the same thing with them now. I had a chill go up my back when they bought the mortgage from our previous company and I had never heard of them. But who d...

1.0
Product
Select Portfolio Servicing Loan Modification
I didn't like
  • Lack of help in hardship
  • Sps crooks
#701808
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